Privacy Policy for Naayika

Privacy Policy for Naayika

Welcome to Naayika, an AI-powered chatbot designed to provide financial information and support to women entrepreneurs across India. At Naayika, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our chatbot services, whether through a website, mobile app, or any other platform.

1. Information We Collect

We may collect the following types of information when you interact with Naayika:

  • Usage Data: Information on how you interact with the chatbot, including queries, clicks, feedback, and time spent.

  • Device Information: Type of device, operating system, browser type, IP address, and device identifiers.

2. How We Use Your Information

Your information is used to:

  • Provide relevant financial schemes, loans, and investment options.

  • Personalize your experience and respond effectively to your queries.

  • Improve the performance and accuracy of the chatbot.

  • Send you updates or information, if you have opted in.

  • Ensure security, prevent fraud, and enforce our terms of use.

3. Data Sharing and Disclosure

We do not sell your personal data. However, we may share limited data in the following cases:

  • With service providers: Only with partners who assist us in operating the chatbot and are bound by confidentiality agreements.

  • As required by law: If legally required, we may disclose information to comply with a legal obligation, government request, or legal process.

  • With your consent: We may share your data with third-party financial institutions or advisors only if you explicitly ask for such a referral.

4. Data Security

We take reasonable measures to protect your data using encryption, secure servers, and limited access protocols. While no system is 100% secure, we strive to use commercially acceptable means to protect your information.

5. User Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data.

  • Object to or restrict certain types of data processing.

  • Withdraw consent at any time where processing is based on consent.

You can exercise these rights by contacting us at naayika2024@gmail.com

6. Children's Privacy

Naayika is intended for users aged 18 and above. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us immediately.

7. International Data Transfers

If you are accessing Naayika from outside India, please note that your data may be transferred, stored, and processed in India. By using our services, you consent to this transfer.

8. Changes to This Policy

We may update this Privacy Policy periodically. If significant changes are made, we will notify users through the app or via email. Continued use of Naayika after updates constitutes acceptance of the revised policy.

9. Report Issue or Contact Us

If you have any questions, concerns, or complaints regarding this application content , AI Generated content, Privacy Policy or your data, please contact:

Naayika Support Team
Email: naayika2024@gmail.com

By using Naayika, you agree to the terms of this Privacy Policy.

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